Originally Published on 09 March 2017 by Pulse + IT Magazine. Written by Kate McDonald Customer experience and patient flow management software specialist NEXA is hoping to announce several new contract wins with landmark hospitals in the near future as it gears up for an east coast roadshow promoting the Q-Flow solution it distributes in Australia from global [...]
For the past 56 years, The Healthcare Information and Management Systems Society (HIMSS) has been bringing together the brightest minds in Health and IT at their annual conference to promote the best use of information technology and management systems in the health care industry. This year at HiMSS17, NEXA was represented by Adam Heaney as [...]
Kiran Analytics drives intelligent branch transformation for retail banks through the application of predictive analytics. Kiran’s solutions have been deployed in over 15,000 branches helping forecast branch staff levels accurately, hire better people faster, and to plan and schedule resources efficiently. Kiran Analytics Inc. headquarters is based in San Diego, California and Kiran Analytics Ltd. [...]
NCR, one of NEXA's strategic partners, digitally transforming the financial sector NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today announced it is continuing to support Cumberland Building Society’s digital strategy with the launch of Cumberland’s new online appointment booking service, powered by Q-Flow enterprise software solution, which was delivered through NCR’s strategic [...]
SAN DIEGO, CA Kiran Analytics Inc., a leader in intelligent branch transformation for retail banks, announced today that Cincinnati-based Fifth Third Bank licensed its workforce optimization solutions. Kiran Analytics offers innovative workforce planning, talent acquisition and labor scheduling solutions driven by predictive analytics. The solutions will help Fifth Third Bank improve customer experience, operational efficiency, [...]
NEXA has a strong foothold in the tertiary education sector with our Student Experience solution being used in over 30 institutions across Australia. Recently, NEXA won a new contract with Edith Cowan University in WA and has been awarded the contracts to upgrade the existing student flow software to the latest version of Q-Flow at [...]
NEXA has partnered with the National Local Government Customer Service Network (NLGCSN) for the past 5 years and is proud to continue this important relationship in 2016. The NLGCSN is the peak industry body for customer service professionals within the Australian Local Government sector. The association celebrated 20 years of supporting its 150+ members in [...]
Patient self-service kiosks are the keystone in an optimised patient journey; these kiosks empower patients to self-inform themselves about the services they will receive and their expected visit-path. This is why we are happy to announce that Q-nomy has been identified as a sample vendor in the Gartner "Hype Cycle for Real-Time Health System Technologies, [...]
By SARAH DE CRESCENZO San Diego — Jim DeLapa admits without hesitation to spending hours standing outside banking centers. It’s part of the job. After studying the foot traffic, he enters the financial institution to find out the reasons behind its level of patronage. DeLapa, the CEO of Kiran Analytics, a San Diego-based company that [...]
The NEXA solution provides transparency to Customer Experience Management by delivering real-time data to make accurate and necessary decisions, which ultimately enhances the customer journey and improves operational efficiencies Analyzing each point of interaction in a customer life cycle is imperative to solve customer experience challenges and achieve operational efficiencies. To extract these insights from [...]
