Patient self-service kiosks are the keystone in an optimised patient journey; these kiosks empower patients to self-inform themselves about the services they will receive and their expected visit-path.
This is why we are happy to announce that Q-nomy has been identified as a sample vendor in the Gartner “Hype Cycle for Real-Time Health System Technologies, 2016” report. Q-nomy was named in the “Patient Self-Service Kiosks” category.
We consider being named by Gartner as a sample vendor in this category an accolade of the potential value we bring to patients and healthcare providers alike
Gartner’s Hype Cycle for Real-Time Health System Technologies is a report that tracks important concepts, standards and technologies that enable a situationally aware and patient-centric operational and management paradigm, which Gartner refers to as the real-time health system (RTHS). This report supersedes Gartner’s well-regarded Hype Cycle for Healthcare Provider Technologies and Standards report of previous years.
Patient self-service kiosks, as described in Gartner’s report, address healthcare delivery organisations (HDOs) operational requirements, such as patient registration, check-in, wayfinding and account payments. Along with improved customer convenience and data quality, these kiosks offer new opportunities to engage the patient and improve patient wait times.
Patient self-service kiosks are but a part of Q-nomy’s patient flow and engagement solution, which in turn is part of Q-Flow for Healthcare platform.
Read the full news here –
Gartner clients can read the full research here – Hype Cycle for Real-Time Health System Technologies, 2016, by Barry Runyon and Gregg Pessin, July 12, 2016.
Originally posted on Qnomy blog here.