Leadership team | NEXA


NEXA is led by a proven team that work together to enhance the customer experience and improve operational efficiencies.


NEXA is led by a proven team that work together to enhance the customer experience and improve operational efficiencies.

Adrian Gold – CEO of NEXA GROUP

Adrian Gold is the CEO of NEXA GROUP and a customer experience industry pioneer in Australia. For the past 15 years, he has successfully integrated customer experience software solutions into the private and public sector across 3 continents.

Adrian is at the forefront of technology solutions to enable organisations to improve operational efficiencies and customer experiences. He has also been instrumental in the implementation of award winning workforce optimisation software tools in banking institutions across the globe. Some of these organisations include the Commonwealth Bank (Australia), Westpac (Australia and New Zealand), Royal Bank of Scotland and Lloyds (UK).

Adam Heaney – Director of Professional Services and Development

As the Director of Professional Services and Development at NEXA, Adam is focused on strategically positioning NEXA to deliver high quality projects across industry verticals. Adam’s unique blend of frontline health care experience, business acumen and technical skills give him an in-depth understanding of the challenges and requirements of our clients, while maintaining a customer-centric approach to project delivery. In his 3 years at NEXA, Adam has also delivered numerous successful Health and Federal Government installations of our core system Q-Flow in various complexities.

Andrew Cooper – Director of Partnerships and Growth

Andrew is a seasoned sales professional with more than 20 years’ experience. Andrew has worked with customers of all sizes from SMB’s to Large Enterprise multinationals in varying industries as a trusted advisor. He is passionate about delivering the customer value and great return on investment in all his engagements. Andrew continues to look for each customers business issues and works through a valid solution to solve the key items. At NEXA Andrew is passing his experience to the wide team to ensure a valued outcome for all of our customers.

Andrew enjoys sports and can be found with his son at go kart tracks across the state on many weekends, he also enjoys surfing and keeping active.

Katie Bowden – Service Design Manager

Katie is passionate about informatics and digital healthcare and has spent 11 years working as a Health Information Manager across a number of Local Health Districts in NSW Health. She has been involved in numerous healthcare facility redevelopment projects and electronic medical record implementations including several modules of Cerner Millennium and MOSAIQ (Oncology Information System). Katie consults closely with our clients, incorporating service design principles, to ensure services are designed holistically to meet the needs of all users (staff, patients and consumers).

She excels at project management and successfully implemented Q-Flow at Prince of Wales Hospital within Cancer and Haematology Services before joining the NEXA team.

Mark Glover – Director and CFO of NEXA group

Mark Glover is a qualified Chartered Accountant with extensive and varied experience in business management, accounting, reporting, restructuring and project management which spans over 25 years.

Mark is a Managing Director to Axby Consulting and is the Chief Financial Officer for NEXA Group as well as being a valued and respected Advisory Board member.