Rethinking the Patient Experience, Designed for Modern Healthcare
NEXA provides tailored patient journey solutions for hospitals, clinics and health networks, supporting smoother appointment flows, streamlined front-of-house operations and better outcomes through connected, digital-first tools that manage both in-person and virtual healthcare experiences.
Deliver Better Care,
Beyond the Day-to-Day Commitments
Long wait times and increasing demand continue to pose challenges for healthcare providers across Australia.
At NEXA, we help enhance every stage of the end-to-end patient journey, digitally and in person.
From appointments to arrivals and beyond, our patient journey solutions streamline operations, reduce administrative load and improve patient experiences so clinical, admin and support teams can focus on delivering efficient, patient-centred care.
We’re Here to Support Better Care
From digital check-ins to seamless integrations, our solutions reduce pressure on staff
and improve operational efficiency across healthcare teams.
Smarter Admin
Automate admin tasks and forms, freeing up staff for more valuable patient-focused work.
Connected Systems
Integrate seamlessly with EMRs and existing platforms to reduce duplication.
Patient Updates
Keep patients informed with timely alerts, reducing confusion and improving appointment readiness.
Experience Feedback
Easily collect and act on patient feedback to improve care quality and satisfaction.
Reduced No-Shows
Minimise missed appointments with automated reminders, confirmations and self-managed scheduling.
Calmer Spaces
Enhance waiting room experieces through better communication, flow management and realistic wait expectations.
Supporting Diverse Healthcare Settings
From large hospitals to local clinics, our solutions adapt to your environment, workflows and patient needs.
Public and Private
Hospitals
Specialist Clinic
Pharmacies
Community Health
Center
Complete Healthcare Solutions
From smart queues to automated scheduling, explore more digital tools designed to streamline
care delivery and enhance every patient interaction.
Appointment Scheduling
Our appointment scheduling software streamlines bookings, offering self-service options and real-time updates. We automate scheduling so your team can focus on delivering great patient care, from booking through to check-out.
Queue Managemet
NEXA’s intelligent queue management system streamlines patient flow with kiosks, mobile check-ins and concierge tools, reducing delays, easing staff workload and creating more efficient waiting areas in any healthcare setting.
Patient Flow Management
Real-time tools to manage the entire patient journey, minimising delays,
easing staff workload and improving hospital-wide coordination.
NEXA’s Patient Flow solution connects systems, staff and patients to keep things moving – safely, smoothly and with less stress for everyone.
- Smart Routing: Direct patients across departments in real time
- Quick Arrivals: Speed up check-in via mobile or kiosks
- Live Updates: Keep patients informed with signage and SMS
- Real Insights: Access performance data to drive improvement
What Working with NEXA Looks Like
Discover
We work with your teams to identify key challenges and patient flow opportunities.
Design
We co-design practical, patient-focused solutions that suit your clinical and operational workflows.
Implement
We deploy with minimal disruption, aligning seamlessly with your systems and healthcare teams.
Support
We provide ongoing support and insights to keep your patient experience evolving with demand.
We Deliver Exceptional Service, Every Time
Let’s Make Your Complex Processes Simpler
Partner with the Australian leaders in customer journey solutions.
Together, let’s transform the way you engage and serve.
Connect with NEXA today!
Why Work with NEXA
We drive better outcomes through digital innovation
and experience-led
service delivery.
At NEXA, we work with healthcare providers to deliver smarter, faster and more seamless patient experiences.
Through intuitive technology and proven expertise, we simplify service delivery, reduce pressure on staff and drive operational gains, so your teams can focus on what matters most: delivering high-quality care with confidence.
Proven Results in Practice
Discover how NEXA's technology helps health services deliver seamless
patient-first experiences with less stress and more efficiency.
Our Healthcare Clients
We’re proud to work with hospitals, clinics and health networks across Australia to deliver smarter, patient-centred care – built on strong partnerships and shared goals.
