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Queue Management

Remove The Queues

Want to eliminate queues, reduce wait times and improve staff productivity? With NEXA’s Queue Management solution, your customers will never have to stand in a long line again. Our Queue Management tools for efficient customer flow include:

From a simple ticketing solution to prioritised queuing or appointment-based line management systems.

Add the human touch with a concierge service to help ‘queue bust’ and route customers according to organisational KPIs.

Customise your feedback questions with NEXA Voice to gather relevant data for your organisation, in real time.

Mobile Q
Customers can manage the entire service process via the app – from booking an appointment to providing feedback.

Staff Planner
Optimise your staff based on actual demand, current goals and future trends.

Appointment Scheduling
Pre-book appointments via web or mobile and receive SMS notifications with NEXA Oasis.

Digital Signage
Combines valuable information for waiting customers with targeted messages.

NEXA Connect
Manage customer expectations and preparedness by staying in touch throughout the process.

Find out how we can help you!