Disrupting the waiting room

“Am I the next patient to be seen?”. Asked endlessly in waiting rooms all over the country, it’s a question born of anxiety, boredom and frustration. As clinics run over time, appointments run late, and patients sit in drab reception areas wondering if they’ve been forgotten, the waiting room experience leaves many patients feeling like [...]

NEXA to sponsor the VHA Patient Engagement Award

To highlight the increased scope of innovation in the public health sector, the Victorian Healthcare Association has added extra categories to their annual awards. For the first time, member organisations will be able to enter the Patient Engagement Award category and be recognized for their contribution to revolutionizing patient experiences. NEXA is proud to sponsor [...]

Talk to us at HIC 2017

The Health Informatics Society of Australia (HISA) is hosting it’s 24th annual Health Informatics Conference (HIC) from 6-9 August 2017 at the Brisbane Convention and Exhibition Centre. For the past 3 years NEXA has been a loyal supporter of this event to showcase our progressive technology solutions that optimise the patient journeys in small, medium [...]

The path to patient centricity

Healthcare in the experience economy. Your patients aren’t comparing their hospital experience to other hospitals, they’re comparing them to CBA’s banking app, their latest purchase on Amazon, how easy it was to book a ride through Uber or to sell a couch on Gumtree. More than just patients, they are marketing channels with new experience [...]

Bringing The Value of Omni-Channel to Healthcare Providers

Originally posted on the Qnomy blog here Interactive communication channels, digital in nature, augment the patient’s physical visit to the clinic resulting in a true omni-channel patient journey and experience, which healthcare providers can leverage to create more value both for themselves and for their customers. Healthcare providers are concerned with providing more value measured [...]

New Cancer Care Centre Technology to Advance Patient Access and Departmental Communication

Sydney, Australia – 4 June 2017 Prince of Wales Hospital’s (POWH) Cancer and Haematology Services are setting new benchmarks for cancer patient care in the state-of-the-art Nelune Comprehensive Cancer Centre (centre), now located in the recently opened 10-storey Bright Alliance Building (building) in Randwick. The new $114 million building boasts world-class health care and medical [...]

NEXA’s Healthcare solution on show at Blacktown Hospital

NEXA were commissioned by Western Sydney Local Health District to implement and extend NEXA’s Patient Journey Optimisation Platform as part of the Blacktown Hospital Redevelopment Program into the new Clinical Services Building. As a key solution forming part of the digital hospitals strategy implemented at Blacktown Hospital, NEXA continues to work as a technology partner [...]

Optimising the Patient Journey workshop series highlights

With close to 35 million non-admitted patient service events provided by Australian public Hospitals and over 10 million hospitalisations per year (Source: AIHW 2016), applying technology solutions to healthcare is essential for health providers to cope with the increasing demands. NEXA is at the forefront of patient journey management in Australia and are thought-leaders on [...]