Current webinars videos and whitepapers | NEXA

WEBINARS

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    Improving communication between patients and health care providers
    WEBINAR Improving communication between patients and health care providers HUMAN-CENTRED SERVICE DESIGN IN HEALTHCARE Date: 16 Oct 2018 Time: 11am AEST Duration: 40 minutes Patient interactions with healthcare services have changed dramatically over the past decade with the advancements...
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    Human-centred service design in healthcare
    WEBINAR Placing patients at the centre of the journey HUMAN-CENTRED SERVICE DESIGN IN HEALTHCARE Date: 16 May 2018 Time: 11am AEST Duration: 40 minutes REGISTRATION CLOSED VIEW RECORDING Patient interactions with healthcare services have changed dramatically over the past decade with...
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    NEXA Solution Insights: Appointment Scheduling
    Topic 2: Appointment Scheduling Date: 27 February 2018 Time: 9am AEDT Duration: 45 minutes REGISTRATION CLOSED VIEW RECORDING One of the simplest and most effective ways to ensure your customer journey gets off to a great start is to...
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    Webinar: Queue Management
    Topic 1: Queue Management Date: 31 January 2018 Time: 9am AEDT Duration: 45 minutes REGISTRATION CLOSED VIEW RECORDING The NEXA Solution Insights Webinar Series kicks off this month with a deep dive into queue management. Customers waiting in a...
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    Unlocking value by intimately understanding your customers
    UNLOCKING VALUE BY INTIMATELY UNDERSTANDING YOUR CUSTOMERS Date: 3 October 2017 Time: 12pm AEDT Duration: 30 minutes REGISTRATION CLOSED VIEW RECORDING At the heart of Customer Experience is always the customer The first step to implementing a meaningful CX strategy is...
  • Patient feedback
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    Is patient feedback falling on deaf ears?
    WEBINAR: IS PATIENT FEEDBACK FALLING ON DEAF EARS? Date: 1 November 2017 Time: 12pm AEDT Duration: 45 minutes REGISTRATION CLOSED VIEW RECORDING IS PATIENT FEEDBACK FALLING ON DEAF EARS? Date: 1 November 2017 Time: 12pm AEDT Duration: 45 minutes REGISTRATION CLOSED VIEW RECORDING REGISTRATION CLOSED VIEW RECORDING Too often patient...
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    The Psychology of Waiting
    THE PSYCHOLOGY OF WAITING Date: 22 November 2016 Time: 1pm AEDT Duration: 45 minutes REGISTRATION CLOSED VIEW RECORDING Did you know almost half a year of your life is spent waiting in queues? In a world of instant gratification and...

Everyday, every where in Australia and beyond, NEXA is helping to make more than 100,000+ customer interactions matter. Talk to us today.

Everyday, every where in Australia and beyond, NEXA is helping to make more than 100,000+ customer interactions matter. Talk to us today.