Keep every customer on your team’s radar to provide an efficient service
Being attentive to customers is the key to offering the highest quality of service.
To do this, you must ensure that your staff are consistently ready whenever a customer, student or patient arrives.
NEXA Alerts is the ideal solution.
This Q-Flow® additional application works by sending pop-up notifications to your employee’s computers, alerting them whenever customers are queued for the services they look after.
As an alert system, it equips your team with the confidence to remain productive with their workload while also being fully prepared to help customers as they join the service queue.
Now, you can ensure that everyone can keep pace with the demands of both your business and customers.
By integrating it with Q-nomy’s Q-Flow® software, NEXA Alerts improves internal efficiencies and customer satisfaction.
NEXA Alerts sends instant notifications, so your team can easily keep track of relevant customers who are queued for their specific services.
This way, each of your staff will be made aware whenever their assistance is needed without having to constantly check Q-Flow®, the reception area or leave their workstations.
Download our brochure to learn more about NEXA Alerts.
Let’s put staff productivity and customer awareness at the forefront of your business!
Read more about NEXA Alerts
BLOG: Maintain staff productivity and customer satisfaction simultaneously with NEXA Alerts – In this article, we explain how NEXA Alerts can support your business in driving employee productivity and enhancing every customer’s queuing experience.