Online appointment booking for the customers of today

How to find the perfect blend of digital technology and human experiences in service delivery

Everyone’s talking about digital technology today – how it makes things more efficient, seamless and streamlined.

The problems of perceived wait times and how healthcare facilities can manage them

Your patients already know that wait times are part of the healthcare journey.

How long is “too long” in healthcare?

Improving patient wait times in Australian healthcare facilities

As the pressure on the Australian healthcare system grows, waiting room times have become more inevitable at medical centres, hospitals and clinics.

Why virtual queueing should be the norm in service delivery today

How service providers can grow exponentially by prioritising customer experiences

Demographics in Service Design: making your technology accessible to all customers

Whether you’re running a business, catering to people’s needs in government agencies, assisting patients in healthcare or facilitating processes in educational institutions, you need to make sure that your service takes into account the needs of all...

How automated technology makes human interaction more possible in healthcare facilities

It is a must for healthcare practices to evolve and adapt to the ever-changing needs of society.

How to use digital health technology to improve operational efficiencies in healthcare facilities

To keep up with the heightening demands of today’s patients, a healthcare facility needs to be as efficient as possible.

3 Common Patient Challenges and How Your Healthcare Facility Can Address Them

Healthcare is a staple part of everyone’s life.