It’s not just the technology tools we’re providing but it’s the people and implementing those tools, which we see as one of the great parts of our success
Glenn King, CEO Services NSW
The NEXA team’s ability to be flexible and available, was a huge help in the transformation period. The teams advanced communication and negotiation skills, friendly dispositions, positive ‘can do’ attitude and general demeanour was always professional, friendly and engaging. They demonstrated well-developed understanding, business acumen and project management skills culminating in a very effective and disciplined transaction. NEXA always delivered on their promises and in many cases exceeded expectations.
Ben Oxford, Curtin Connect Project Lead
Real-time reporting is one of the great things about NEXA’s Q-Flow, which facilitates HiQ services across all channels on QUT campuses and digitally. Q-Flow integration gives all staff a clear understanding of their role and contribution to managing service wait times. We run it on iPads, computers and kiosk screens located in our service areas.
Cindy Meyers, QUT, Manager HiQ Service Points
Since opening the doors to The Bright Alliance Building in January 2017, Prince of Wales Hospital’s Cancer and Haematology Services have been able to seamlessly streamline our patients’ check in process. Q Flow enables our patients – many of whom travel across multiple levels of our facility for numerous consultations and treatments – to check in with one simple efficient and effective check-in process. The NEXA project team were extremely insightful and understood both our clinical and technical requirements, resulting in a patient management solution that exceeded our expectations. They also worked tirelessly to meet out short turnaround times and provided continuous support to ensure our success.
Katie Bowden, Informatics and Data Manager – Cancer and Haematology Services, Prince of Wales Hospital & Community Health Services
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“NEXA have exceeded our expectations on all accounts, delivering a customised solution within very tight timeframes. The support team have also provided a fantastic level of service after implementation, committing to our ongoing success.”
Bobby Mazevski, Operations Manager Client Service, University of Wollongong