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NEXA provides ongoing consulting and support services to assist clients in embedding desired behaviours and processes to achieve their results over the long term.
NEXA also conducts regular meetings with key stakeholders and if required, annual reviews to assess the overall performance where recommendations are provided to address any areas that require improvement.
The comprehensive Support Services include
- 1st and 2nd line Help Desk and Fault Identification
- 3rd line fault investigation (on site)
- Fault Resolution
- Software Deployment of New Releases and Fixes
The NEXA help desk and specialised hardware engineers are accustomed to the specific requirements of support and installation within your environment.