CASE STUDIES & WHITE PAPERS
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Bupa Medical Visa Services streamlines their appointment to in-centre service and achieves excellent NPS -
Applying Service Design methodology in Local Governments Local governments are constantly challenged to do more with less amidst increasing demands from customers and tighter regulations. It is paramount that local governments ensure their services...
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Gold Coast University Hospital installs NEXA’s Patient Journey Solution as part of their drive to be a world-class healthcare facility.
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Blacktown City Council decreases wait times to 3 minutes and increases customer satisfaction
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NEXA's Customer Experience solution is already delivering many benefits for Service NSW, providing greater visibility into customer wait times, staff performance, and greater transparency of operations and customer service metrics.