CASE STUDIES & WHITE PAPERS
All Industries
Banking
Education
Government
Healthcare
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How NEXA helped a large government agency enhance its tech security, customer experience and operational software across 100+ sites. -
Banca di Asti extends their current CRM and achieve their branch transformation goals.
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UTS Insearch streamlines the Student Centre workflow achieving 71% satisfaction rating
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Bupa Medical Visa Services streamlines their appointment to in-centre service and achieves excellent NPS
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Applying Service Design methodology in Local Governments
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Gold Coast University Hospital installs NEXA’s Patient Journey Solution as part of their drive to be a world-class healthcare facility.
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Blacktown City Council decreases wait times to 3 minutes and increases customer satisfaction
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NEXA's Customer Experience solution is already delivering many benefits for Service NSW, providing greater visibility into customer wait times, staff performance, and greater transparency of operations and customer service metrics.