Remove The Queues
Want to eliminate queues, reduce wait times and improve staff productivity? With NEXA’s Queue Management solution, your customers will never have to stand in a long line again. Our Queue Management tools for efficient customer flow include:
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Kiosks
From a simple ticketing solution to prioritised queuing or appointment-based line management systems.
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eConcierge
Add the human touch with a concierge service to help ‘queue bust’ and route customers according to organisational KPIs.
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Feedback
Customise your feedback questions with NEXA Voice to gather relevant data for your organisation, in real time.
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Mobile Q
Customers can manage the entire service process via the app – from booking an appointment to providing feedback.
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Staff Planner
Optimise your staff based on actual demand, current goals and future trends.
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Appointment Scheduling
Pre-book appointments via web or mobile and receive SMS notifications with NEXA Oasis.
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Digital Signage
Combines valuable information for waiting customers with targeted messages.
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NEXA Connect
Manage customer expectations and preparedness by staying in touch throughout the process.