Optimising the Patient Journey workshop series highlights

With close to 35 million non-admitted patient service events provided by Australian public Hospitals and over 10 million hospitalisations per year (Source: AIHW 2016), applying technology solutions to healthcare is essential for health providers to cope with the increasing demands. NEXA is at the forefront of patient journey management in Australia and are thought-leaders on [...]

Patient queues eliminated at Gold Coast University Hospital

Featured in Pulse+IT and Hospital & Healthcare Bulletin Gold Coast Health has partnered with Australian customer experience software company, NEXA, to launch a holistic patient optimisation framework across its five busiest departments at the Gold Coast University Hospital (GCUH). The Q-Flow technology by NEXA integrates with GCUH’s core systems and has helped to eliminate patient [...]

NEXA goes with the Q-Flow as it takes big steps on patient journey

Originally Published on 09 March 2017 by Pulse + IT Magazine. Written by Kate McDonald Customer experience and patient flow management software specialist NEXA is hoping to announce several new contract wins with landmark hospitals in the near future as it gears up for an east coast roadshow promoting the Q-Flow solution it distributes in Australia from global [...]

Our operating room scheduling & management solution – watch the video today

Committed to optimizing patient journeys and throughput, NEXA tackles complex patient-centric-care delivery processes and streamlines them to enhance patient experience and healthcare provider performance. Our latest medical process-improvement concept video is out and we’re excited to share it with you so you can better understand how we can help your Operating Room Scheduling & Real [...]

There’s a lot you can do even if you can’t “e” the patient…

Patient satisfaction comes first, writes customer experience expert and thought leader Micah Solomon in a Forbes article articulating the best ways healthcare providers can move forward in patient flow management, establishing their patients as happy and satisfied customers. While many aspects of healthcare delivery are being digitised to save costs, improve service and enable online [...]