WORKFORCE MANAGEMENT

WORKFORCE MANAGEMENT

NEXA’s approach is collaborative and consultative, and our experience is hands on. We leverage extensive knowledge from working in and with large organisations to develop, implement, and sustain Workforce Management tools, systems, teams, and processes.

Customer Arrival Forecasting
Manage customer and workflow with historical trends and real-time variables that predict expected arrival rates.
Staffing Allocation
Integrates with Customer Arrival Forecast to provide optimal staffing recommendations.
Rostering
An outcome of Customer Arrival Forecasts and Staffing Allocation, Rostering offers a user friendly interface for generating staff rosters.
Health Checks
An independent and objective evaluation of Workforce Management in action with actionable insights for producing long term Work Force Management benefits.
Time Studies
Critical understandings and validation of the workload, operating rhythms, and resource demands on every Work force.

Everyday, every where in Australia and beyond, NEXA is helping to make more than 100,000+ customer interactions matter. Talk to us today.

Everyday, every where in Australia and beyond, NEXA is helping to make more than 100,000+ customer interactions matter. Talk to us today.

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NEXA Group Pty Ltd

Level 6, 1 Newland Street,
Bondi Junction NSW 2022, Australia

SALES

PH: +61 (0)2 8383 3800
E: sales@nexa.com.au

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“NEXA have exceeded our expectations on all accounts, delivering a customised solution within very tight timeframes. The support team have also provided a fantastic level of service after implementation, committing to our ongoing success.”

Bobby Mazevski, Operations Manager Client Service, University of Wollongong

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