NEXA’s approach is collaborative and consultative, and our experience is hands on. We leverage extensive knowledge from working in and with large organisations to develop, implement, and sustain Workforce Management tools, systems, teams, and processes.
Customer Arrival ForecastingManage customer and workflow with historical trends and real-time variables that predict expected arrival rates.
Staffing AllocationIntegrates with Customer Arrival Forecast to provide optimal staffing recommendations.
RosteringAn outcome of Customer Arrival Forecasts and Staffing Allocation, Rostering offers a user friendly interface for generating staff rosters.
Health ChecksAn independent and objective evaluation of Workforce Management in action with actionable insights for producing long term Work Force Management benefits.
Time StudiesCritical understandings and validation of the workload, operating rhythms, and resource demands on every Work force.
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“NEXA have exceeded our expectations on all accounts, delivering a customised solution within very tight timeframes. The support team have also provided a fantastic level of service after implementation, committing to our ongoing success.”
Bobby Mazevski, Operations Manager Client Service, University of Wollongong