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Queue Management

Remove The Queues

Want to eliminate queues, reduce wait times and improve staff productivity? With NEXA’s Queue Management solution, your customers will never have to stand in a long line again. Our Queue Management tools for efficient customer flow include:

Kiosks
From a simple ticketing solution to prioritised queuing or appointment-based line management systems.

eConcierge
Add the human touch with a concierge service to help ‘queue bust’ and route customers according to organisational KPIs.

Feedback
Customise your feedback questions with NEXA Voice to gather relevant data for your organisation, in real time.

Mobile Q
Customers can manage the entire service process via the app – from booking an appointment to providing feedback.

Staff Planner
Optimise your staff based on actual demand, current goals and future trends.

Appointment Scheduling
Pre-book appointments via web or mobile and receive SMS notifications with NEXA Oasis.

Digital Signage
Combines valuable information for waiting customers with targeted messages.

NEXA Connect
Manage customer expectations and preparedness by staying in touch throughout the process.

Find out how we can help you!

Customer Service Management Solutions That Matter

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Level 6, 1 Newland Street,
Bondi Junction 2022,
NSW Australia

Enhancing customer experiences with intelligent queue management, appointment scheduling and patient flow solutions. Backed by data-driven insights and industry expertise, NEXA helps businesses streamline operations, reduce wait times and deliver seamless customer service

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