Transforming the Pathology Experience Through A Smart, Connected Queue Management System
Our Queue Management Solutions for Australian Pathology Collection Centres help handle high patient volumes, reduce waiting stress and improve flow through connected, digital-first systems to create smoother patient experiences.
Deliver Smarter Pathology Services,
Built for Modern Demands
Long waits and growing patient numbers continue to challenge Pathology Collection Centres right across Australia.
At NEXA, we help you transform your waiting room into a well-run system with Queue Management solutions that manage people efficiently.
From arrivals to collections, our smart tools reduce waiting stress, simplify workflows and empower teams to deliver seamless, patient-centred care, both digitally and in person.
Streamlining The Whole
Pathology Clinic Experience
From touchless check-ins to live updates, NEXA helps Pathology Collection Centres manage patient flow,
reduce queuing frustrations and create calmer,
more connected experiences for both patients and staff.
Smarter Queueing
Customers can scan a QR code to instantly join queues directly from their own personal devices, anytime.
Connected Systems
Integrate smoothly with existing platforms for faster, coordinated workflows.
Transparent Wait Times
Keep patients informed in real time to ease queue anxiety and waiting time frustration.
Data-Driven Insights
Track peak hours and performance metrics for smarter daily decisions to manage demand.
Reduced No-Shows
Set automated reminders and confirmations to keep schedules consistent and efficient.
Safer, Calmer Spaces
Enable touchless check-ins and virtual queues to reduce crowding and infection risks.
Supporting Every Type of
Pathology Collection Centre
From high-volume collection hubs to smaller community clinics, NEXA’s Queue Management Solutions adapt to your environment, patient load and workflow, helping every centre deliver smoother, faster and more reassuring experiences.
Public and Private
Pathology Centres
Hospital Collection Units
Community Health Clinics
Specialist Diagnostic Laboratories
Regional and Mobile Collection Centres
Integrated Pathology Solutions
From smart scheduling to real-time patient flow, NEXA’s connected solutions make Australian Pathology Clinic processes simpler and more efficient for everyone.
Patient Flow Management
Our real-time patient flow solution connects teams, systems and communication across your centre. It streamlines arrivals, reduces bottlenecks and ensures every stage (from check-in to collection) runs efficiently and stress-free.
Appointment Scheduling
NEXA’s appointment scheduling software helps patients book online, confirm instantly and manage their own visits. This reduces admin work, minimises no-shows and lets your team focus on accurate, high-quality care with less admin.
Transforming The Pathology
Waiting Experience
Real-time solutions that make queuing easier, reduce clinic crowding and create calmer,
more transparent experiences for both patients and staff.
NEXA’s Smart Queue Management tools give Australian Pathology Collection Centres full visibility and control. Patients know what to expect, staff can focus on care and the entire collection process runs efficiently.
- Smart Queueing: Let patients see their position in line, reducing anxiety and uncertainty.
- Mobile Check-Ins: Allow patients to join the queue remotely, easing congestion and saving time.
- Live Updates: Send SMS alerts or display updates so patients stay informed and relaxed.
- Performance Insights: Access real-time data to track flow, forecast demand and improve daily operations
Make Every Wait Worth It
Every patient deserves a smooth, reassuring experience. NEXA’s Smart Queue Management helps Pathology Collection Centres reduce congestion, simplify flow and keep patients informed
every step of the way.
With live updates, digital check-ins and data-driven insights, your Australian Pathology Collection Centre can run smoothly while every patient feels supported from start to finish.
What Working with NEXA Looks Like
Discover
We identify where patient flow slows and uncover opportunities to enhance every collection experience.
Design
We create smart, practical solutions tailored to your centre’s workflows and patient needs.
Implement
We deploy seamlessly, ensuring minimal disruption and smooth adoption across your pathology operations.
Support
We continue to optimise your patient flow with ongoing updates, insights and support to ensure your service performs every day.
We Deliver Smarter Queue Management Systems for a Better Experience.
Let’s Bring Simplicity to Pathology Care.
NEXA helps the Australian healthcare sector move at the speed of modern care
expectations: reliable, responsive and ready for tomorrow
Why Work with NEXA
We deliver smarter outcomes through digital innovation and service designed for people.
At NEXA, we help pathology service providers deliver smarter, faster and more connected patient experiences.
Powered by intelligent automation and real-time data, NEXA helps you predict, manage and improve patient flow before bottlenecks occur, so your teams can focus on what matters most: providing patients safe, confident and high-quality care every day.
Proven Results in Practice
See how NEXA’s technology enables health services to provide smoother,
patient-focused experiences while reducing staff stress and boosting efficiency.
Our Healthcare Clients
We’re proud to work with hospitals, clinics and health networks across Australia to deliver smarter, patient-centred care – built on strong partnerships and shared goals.
