NEXA Mobile Q+: The Next Generation
of Virtual Queueing
Mobile Q+ sets a new standard for effortless, engaging and efficient queue management.
Queue Management Made Simple
Managing queues isn’t easy. Customers expect fast, personalised service, while staff face constant pressure to deliver more with less.
At NEXA, we understand these challenges. That’s where Mobile Q+ comes in.
Designed for today’s operations, Mobile Q+ creates a more comfortable customer journey while equipping teams with tools to streamline workflows, reduce pressure and deliver better service.
Smarter Features, Stronger Operations
From check ins to feedback, Mobile Q+ brings everything together, making customer journeys smoother
while your team gains clarity, efficiency and less pressure.
Scan & Join
Customers can simply scan a QR code to instantly join queues directly from their own personal devices, anytime.
Real-Time
Alerts
Live notifications keep customers updated on wait times and positions, helping them manage expectations effectively.
Appointment
Check In
Support both pre-booked and walk-in appointments, ensuring more organised service delivery for customers.
Multi-Location
Support
Centrally manage queues across multiple branches, service areas or departments through one unified system.
Integration
Ready
Seamless integration with CRMs, booking software and engagement tools for unified customer management solutions.
Dynamic QR Codes
Secure, automatically refreshed QR codes prevent misuse while ensuring smooth and safe customer access.
Increased Customisability
Easily adapt Mobile Q+ with logos, colours, and workflows to reflect your organisation’s identity.
Enhanced Admin Control
Provide teams with flexible, powerful tools to seamlessly monitor, manage and optimise queues in real time operations.
Feedback
Collection
Capture post-service feedback instantly, turning customer insights into actionable improvements for better service.
Adaptable
Features
Pair seamlessly with related applications like online booking, creating a flexible, streamlined appointment process.
More Than Just Managing Queues
Mobile Q+ makes service interactions seamless for customers, reduces strain
for your team
and helps your organisation deliver more, every day.
See how it can make a difference:
For Customers: More Control, Less Waiting
Mobile Q+ makes waiting less stressful and more convenient, giving customers the freedom to manage their time.
- Convenient virtual queueing: Join and track queues from anywhere, avoiding physical crowding.
- Empowered experiences: Self check in on personal devices gives customers more control.
- Flexible options: Walk-in, pre-booked, or remote check ins suit different needs.
- Lower abandonment rates: Real-time updates keep customers engaged and reduce walkouts.
For Your Team: Less Stress, More Efficiency
Mobile Q+ takes the pressure off your staff, letting them focus on service instead of crowd control.
- Reduced operational strain: Cuts the need for manual queue management.
- Better decision-making: Analytics and real-time insights enable smarter staffing and resource allocation.
- Increase security: Dynamic QR codes ensure only authorised customers can access queues.
For Your Business: Smarter Growth, Stronger Loyalty
With Mobile Q+, you can deliver smoother experiences, boost customer satisfaction and support long-term growth.
- Improved ROI potential: Virtual queues save costs while strengthening customer loyalty.
- Scalable to any size: From single sites to multi-location operations, Mobile Q+ adapts to your needs.
- Stronger reputation: A seamless queuing process enhances brand perception and encourages repeat business.
Make Every Wait Worth It
Excellent service is about more than what you deliver –
it’s how you respect your customers’ time. Mobile Q+
makes queueing simple, reducing wait times and
removing physical lines.
As an add-on to Q-Flow®, it lets customers
check in from their devices, track their place and
enjoy a smoother, more convenient journey from
the start.
Why Efficient Customer Experiences Matter
At NEXA, we know queues aren’t just lines. They’re defining moments in the customer journey.
Long waits frustrate visitors, impact staff morale, and weaken brand loyalty. That’s why efficient queue management is essential.
By giving your customers transparency and control while equipping staff with smarter tools, NEXA helps organisations deliver faster service, happier experiences and smoother operations – turning wait times into opportunities to strengthen relationships and build trust.
