Customers want to be seen, acknowledged and assisted, as it establishes confidence that they are in the right queue. Staff can make a great first impression by welcoming customers at the door and ensuring they are available to provide direct assistance.
With NEXA E-Concierge, your staff will have access to the Q-Flow® system. With an interactive dashboard, your staff are able to assign customers to queues, manage wait times, leave notes and reroute customers.