NEXA is proud to announce that we have been selected by the Royal Melbourne Hospital to provide their “Outpatient Queue Management & Patient Flow System” to their Flemington Road campus.
The Royal Melbourne Hospital is one of Victoria’s leading public teaching hospitals, and operates across two campuses. A tertiary, teaching referral hospital providing specialist and general medical and surgical services, including cardiac, neuroscience and oncology, as well providing a major trauma service and Victorian Infectious Diseases Service.
NEXA’s Patient Flow solution is a patient flow, appointment and digital media solution. It provides healthcare staff with the features necessary for optimal handling of patient traffic. The system is flexible and modular and delivers an immediate return on investment by maximising efficiency through matching relevant staff to patients’ requirements. Using advanced optimisation and monitoring tools the solution delivers real time key metrics on key issues such as Patient Numbers, Waiting Times and Staff Handling Times to facilitate the smooth running of the hospital.
The Patient Flow system adapts itself to suit the needs of your healthcare facility and the relevant local legal requirements and procedures. The system assists you in ensuring that the patient workflow is smooth and that you provide the best quality service to the patients.
NEXA’s Patient Flow soultion allows your healthcare unit to comprehensively manage patient flow in walk-in medical facilities, all the way from basic queue management to the more complex processes that require interactions between the front and back-offices. Any need with regards to patient flow management can be met, including, but not limited to: the identification of patients, the personalised routing of patients, routing based on skills and balancing of loads.