In this 45-minute webinar presented by NEXA’s Director of Professional Services and Development, Adam Heaney, we explore the reasons why patient feedback is critical to improving the quality of care and the overall patient experience at healthcare organisations of all sizes.
Key takeaways:
As the Director of Professional Services and Development at NEXA, Adam is focused on strategically positioning NEXA to deliver high quality projects across industry verticals. Adam’s unique blend of frontline health care experience, business acumen and technical skills give him an in-depth understanding of the challenges and requirements of our clients, while maintaining a customer-centric approach to project delivery. In his 3 years at NEXA, Adam has also delivered numerous successful Health and Federal Government installations of our core system Q-Flow in various complexities.
Adam enjoys his family life at home with his wife and two precious girls. He loves tech talk in and out of work and is always ready to talk about industry trends and leading edge technologies.
Every day, everywhere in Australia and beyond, NEXA is helping to make more than 100,000+ customer interactions matter.
The magic behind SNSW is that we have the human interface on the frontline and really smart data behind the scenes.
Victor Dominello, Minister of Customer Service
NEXA always delivered on their promises and in many cases exceeded expectations.
Ben Oxford, Curtin Connect Project Lead
The NEXA project team were extremely insightful and understood both our clinical and technical requirements.
Improve the customer experience, with real data. NEXA is an Australian company that delivers innovative solutions to streamline the customer journey.
CONTACT US
+61 (02) 8383 3800
sales@nexa.com.au
NEXA Group Pty Ltd
Level 6, 1 Newland Street,
Bondi Junction 2022
NSW Australia