OUR PARTNERS

NEXA identifies with industry leaders and strategic partners in 14 different countries around the world and confidently supports their professional associations and organisations.
NEXA contributes and leads constant global talks and strategic discussions representing a global understanding in varied markets.

Q-nomy

Q-nomy is NEXA’s strategic business partner which offers development, marketing and implementing resources for Q-Flow® around the world.  Q-nomy and NEXA help organisations optimise the customer experience.

Q-nomy’s vision is as NEXA’s: to make the most of every customer visit – more sales, greater customer satisfaction, and better experience. Q-Flow® is trademarked to Q-nomy.

Victorian Healthcare Association

The Victorian Healthcare Association is the not-for-profit peak body supporting Victoria’s public and community health services to deliver quality care. Members of the VHA – established in 1938 – include public hospitals, community health services and aged care providers.

ACF Technologies

ACF Technologies was created during the new millennium with one thing in mind: Advanced Customer Flow. We quickly became a leader in providing consultation and technology related to scheduling, queuing, and managing client interactions throughout a service environment. In addition to these core offerings, ACF has evolved beyond customer flow, providing solutions for the entire Customer Xperience.

Customer Xperience Management innovations include:

  • Complete portal design to integrate on-line customer services
  • Providing organization analytics for leaner processes and cost reductions
  • Obtaining feedback regarding visits and services
  • Providing information and product offerings specific to individual clients

Kiran Analytics

Kiran’s solutions have been deployed in over 10,000 branches helping forecast branch staff levels accurately, hire better people faster, and to plan and schedule resources efficiently.

Kiran’s retail bank customers increase sales and customer service while reducing operational costs.  Kiran’s customers have saved tens of millions of dollars annually by transforming their recruiting, resource capacity planning, and branch staff optimization processes.

NCR

A global tech company and world leader in consumer transaction technologies, NCR make nearly 550 million transactions possible every day. With their hardware solutions such as kiosk and touch screen technology, they turn everyday interactions with businesses into exceptional experiences.

NEXA believes in NCR’s philosophy.

AOpen

AOPEN is a major electronics manufacturer and one of the world’s leading providers of commercial products and applied business solutions. It specializes in two areas: ultra-small form factor computing for both home and business applications, and digital signage, from hardware to software and services.

AOPEN now operates a growing global business in over 100 countries worldwide. Its clients range from governments and financial institutions to retailers and branding agencies, including major global brands and blue chip Fortune 500 companies.

Samsung

Samsung lead the way as global providers of electrical consumer products. Samsung LCD and LED technology defines the boundaries of what is possible with their high resolution, high brightness screen technology.

Samsung’s purpose is simple: It’s giving you the freedom to take journeys; to discover new experiences; to take charge of your world. It’s the power to connect who you are today with who you want to be tomorrow. In a changing world, we’re changing faster. We are relentless in our pursuit of discovery and innovation, creating technologies and providing services that empower. Opening the door to a world of possibility.

Tyro

Tyro exists to provide Australian Small and Medium Enterprises with innovative EFTPOS machines and services, to help improve and grow their business. We started by providing our integrated EFTPOS terminals, recently we launched lending and deposit products, and we will expand into other services in the future.

KPMG

KPMG operates in 155 countries around the world and has more than 162,000 employees. KPMG’s structure supports the quality of client service and commitment to agreed values wherever in the world they operate.

KPMG deliver a wide range of Audit, Tax and Advisory services to many of Australia’s – and the world’s – fastest growing and leading business enterprises, as well as government bodies.

KPMG also offers a full range of services to help support Private Enterprise businesses.

National Local Government Customer Service Network

National Local Government Customer Service Network is the group of Local Government Councils from across Australia focuses on improving customer service through the use of technologies and training.  NLGCSN also have some private companies who have an interest in customer service and who may supply customer service software and/or hardware to Local Government.

The Network (as it’s commonly referred to) exists to provide the means by which members can interact with one another and share experiences and ideas aimed at making their working life easier.

Association for Tertiary Education Management Inc

The Association for Tertiary Education Management Inc (ATEM Inc) is the pre-eminent professional body in Australasia for tertiary education administrators and managers.

ATEM operate as a learning community and our members are our strength. Members are committed to their careers in tertiary education and to the development of their profession.  Together we work to advance the professionalism of tertiary education administration and management in order to support and develop excellence in professional practice and institutional management.

The Starlight Children’s Foundation

The pain, loneliness and isolation of illness pervades the lives of both the children and their families. They miss the normal experiences that healthy children take for granted and the Starlight Foundation seeks to lessen the sadness for all involved with understanding, insight and motivational experiences. See our joint Starlight/NEXA video.

NEXA believes and endorses everything Starlight stands for.

Everyday, every where in Australia and beyond, NEXA is helping to make more than 100,000 customer interactions matter. Talk to us today.

Everyday, every where in Australia and beyond, NEXA is helping to make more than 100,000 customer interactions matter. Talk to us today.