03 March 2018 – Sydney, Australia – Last month NEXA and Q-nomy Inc. signed a further 6-year deal (including a 3-year extension option) for NEXA to retain its exclusive software license in Australia and New Zealand.
For the past 11 years, NEXA has partnered with Q-nomy to offer Q-Flow technology to the ANZ Health, Education, Government and Retail sector. NEXA has an impressive list of clients and supports over 100,000 customer journeys’ every day across our client base.
NEXA’s clients include Services New South Wales, The Department of Home Affairs, The Department of Transport and Main Roads (WA, Queensland, Northern Territory and New Zealand) and the majority of Universities across the country. From a retail health perspective, NEXA partners with Medibank, BUPA and HBF. NEXA is also well-regarded amongst public hospitals for managing patient flow in out-patient departments at The Royal Children’s Hospital Melbourne, Westmead Hospital, Gold Cost University Hospital, Blacktown Hospital, to name a few.
Eran Reuveni, Executive VP at Q-nomy said, “NEXA is at the forefront of customer journey management in Australia and New Zealand and it is a privilege to partner with a company that is so passionate about improving the customer experience for their clients. NEXA’s team of developers are product experts and continue to develop modules that are widely accepted in the market. NEXA’s strong relationships with their clients is evident and their growing client base is testament to the great work they continue to deliver”.
Adrian Gold, NEXA’s CEO said, “The capability of the Q-Flow software is unlike any other available in the Australian and New Zealand markets. From appointment scheduling to queue management to business process management, we’re able to integrate the software with our existing expertise to streamline customer journey’s and improve operational efficiencies”.
NEXA has access to the entire suite of Q-nomy products and looks forward to introducing to the local market Q-Flows new range of product and services.
About NEXA
NEXA is an independent Australian company that designs and delivers solutions to streamline customer journeys. By using data-driven insights, globally recognized technology and a collaborative approach, we enhance the customer experience and improve operational efficiencies. Every day, we’re making every over 100,000 customer interactions matter in the Health, Government, Education and Retail sectors. Visit www.nexa.com.au
About Q-nomy Inc
Q-nomy is a leading software vendor providing solutions that optimize true omnichannel digital and physical business processes and customer journeys.
Q-nomy helps global household name customers to perform better by streamlining the customer journey in physical and online points of sale, service and care. Q-nomy has offices in North America and the UK, and has over 1200 installations in five continents in retail, telco, finance, healthcare, education and government organizations.