NEWS ROOM
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Podcast: Why Patient Experience is overlooked in HealthcareSeptember 20, 2023It’s important keep the conversation going on how we can transform healthcare for the better.... -
New release of Q-Flow 6.3April 4, 2023Q-Flow 6.3 Service Pack 2 has been released, and is revolutionising the user experience for...
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Sydney Eye Hospital introduces NEXA’s Q-Flow solution to its specialist outpatients’ eye and hand clinicsOctober 18, 2022Sydney / Sydney Eye Hospital is introducing NEXA’s Q-Flow solution to its specialist outpatients’ eye...
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Q-Flow proven through National COVID testing and vaccine programsOctober 14, 2022Well done to ACF Technologies for their win of the COVID Crisis Champions Award from...
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NEXA to attend this year’s Digital Health SummitSeptember 28, 2022We’re excited to announce that NEXA will be at the upcoming Digital Health Summit in...
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WA rolls out Manage My Care app for outpatient appointments and referralsJune 1, 2022Western Australia has rolled out its Manage My Care app to the state’s largest health...
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NEXA has partnered with WA Health to launch an online appointment management portal called Manage My CareMarch 9, 2022NEXA has partnered with WA Health to create an app called Manage My Care that...
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Watch Q-Flow in action at STARSFebruary 23, 2021Sydney, Australia – 23 February 2021 Watch our solution in action at Metro North HHS newest...
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Q-Flow® Selected by U.K.’s National Health Service for COVID-19 Vaccination CampaignDecember 17, 2020The United Kingdom’s National Health Service (NHS) will use the Q-Flow appointment platform to schedule...
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Transform your Customer Experience in BankingDecember 3, 2019Watch our video on Q-Flow for Banking and Financial Services – Taking your Customer Visit...
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It’s time to upgrade to v6!October 25, 2018Some of you may have read or heard that Q-Nomy have announced that the Q-Flow...
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Northern Health partners with NEXA Group to transform Specialist Outpatient Clinic ServicesAugust 8, 2018Sydney, Australia – 13 July 2018 In an open public tender, Northern Health, Victoria, has partnered...
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NEXA to sponsor the Customer Service Individual of the Year Award at this year’s National Local Government Customer Service Network ConferenceJuly 24, 2018Local government plays a central and indispensable role within the government system and is the...
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NEXA and Q-nomy Inc sign new dealMarch 20, 201803 March 2018 – Sydney, Australia – Last month NEXA and Q-nomy Inc. signed a...
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NEXA launches product webinar seriesFebruary 25, 2018Last month NEXA launched its Solution Insights webinar series. Each month we will take a...
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Service design for the patient of the futureJanuary 17, 2018Originally published in The Hospital+Healthcare Bulletin By Katie Bowden* Monday, 15 January, 2018 Less than a decade ago...
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Queue free clinicJanuary 3, 2018Westmead women's health clinic new ticketing system. Left to right: Crystal Rincon (Patient)Jocelyn Conate (Admin...
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Taking technology to the next level with Q-Flow V6.1November 29, 2017Earlier this year Q-nomy released Q-Flow 6.0 which saw a number of new features available...
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New technology makes life easier for patientsNovember 14, 2017Orginally posted on The Pulse Patients with cancer can now swipe and go for their radiation...
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NEXA’s Partner Q-nomy Cited by Gartner as a Sample Vendor in Hype Cycle for Real-Time Health System Technologies 2017September 28, 2017SYDNEY – 26 September 2017 – NEXA’s strategic partner, Q-nomy Inc., a leading global provider...
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Hey Hey, it’s CX DaySeptember 26, 2017CX Day is a global celebration of companies and people who are delivering the highest-quality...
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NEXA to sponsor the Customer Service Strategy Award at NLGCSN conferenceSeptember 26, 2017NEXA to sponsor the Customer Service Strategy Award at this year’s National Local Government Customer...
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NEXA to sponsor the VHA Patient Engagement AwardAugust 9, 2017To highlight the increased scope of innovation in the public health sector, the Victorian Healthcare...
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New digital student services hub to transform the student experienceAugust 9, 2017Sydney, Australia – 9 August 2017 Queensland University of Technology (QUT) has transformed student engagement on...
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NEXA forges ahead with strategic partnership with the Victorian Healthcare AssociationJuly 12, 2017Sydney, Australia – 13 July 2017 NEXA is pleased to announce a partnership with the...
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New Cancer Care Centre Technology to Advance Patient Access and Departmental CommunicationJune 15, 2017Sydney, Australia – 4 June 2017 Prince of Wales Hospital’s (POWH) Cancer and Haematology Services...
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NEXA's Q-Flow Patient Journey at The Emergency DepartmentMay 30, 2017NEXA’s Queuing solution for the emergency department streamlines the patient journey and enhances the visitor...
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NEXA's Healthcare solution on show at Blacktown HospitalApril 13, 2017Appointment Scheduling, Customer Experience, Healthcare Solutions, NEXA in the News, Queue Flow SystemsNEXA were commissioned by Western Sydney Local Health District to implement and extend NEXA’s Patient...
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Patient queues eliminated at Gold Coast University HospitalMarch 22, 2017Featured in Pulse+IT and Hospital & Healthcare Bulletin Gold Coast Health has partnered with Australian customer...
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Meeting with the MinistersMarch 14, 2017NEXA CEO Adrian Gold was recently at a function where he had the privilege of...
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NEXA goes with the Q-Flow as it takes big steps on patient journeyMarch 14, 2017Originally Published on 09 March 2017 by Pulse + IT Magazine. Written by Kate McDonald Customer experience and patient...
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Where the brightest minds in health and IT meetFebruary 28, 2017For the past 56 years, The Healthcare Information and Management Systems Society (HIMSS) has been...
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NEXA’s CEO on the Board of Kiran AnalyticsFebruary 9, 2017Kiran Analytics drives intelligent branch transformation for retail banks through the application of predictive analytics....
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Cumberland Building Society launches online appointments with NCR and Q-FlowDecember 20, 2016NCR, one of NEXA’s strategic partners, digitally transforming the financial sector NCR Corporation (NYSE: NCR), a...
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Fifth Third chooses Kiran Analytics for Workforce OptimizationDecember 14, 2016SAN DIEGO, CA Kiran Analytics Inc., a leader in intelligent branch transformation for retail banks, announced...
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The NEXA solution for the next generationOctober 26, 2016NEXA has a strong foothold in the tertiary education sector with our Student Experience solution...
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NEXA is proud to sponsor the National Local Government Customer Service NetworkOctober 12, 2016NEXA has partnered with the National Local Government Customer Service Network (NLGCSN) for the past...
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Q-nomy Cited by Gartner as a Sample Vendor in Hype Cycle for Real-Time Health System Technologies, 2016September 29, 2016Patient self-service kiosks are the keystone in an optimised patient journey; these kiosks empower patients...
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Kiran’s Data Analytics Can Translate to Money in the BanksSeptember 22, 2016By SARAH DE CRESCENZO San Diego — Jim DeLapa admits without hesitation to spending hours standing...
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Integrating Customer TouchpointsSeptember 21, 2016The NEXA solution provides transparency to Customer Experience Management by delivering real-time data to make...
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NEXA Group Pty Ltd regarded as one among the 20 Most Promising Customer Experience Management Solution Providers 2016 by CIOReviewSeptember 21, 2016FREMONT, CA—September 14, 2016— NEXA Group Pty Ltd makes to the list of CIOReview’s 20...
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Introducing NEXA’s new brandable kiosksSeptember 1, 2016NEXA’s new state-of-the-art brandable kiosks not only help businesses manage optimal handling of customer traffic...
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The Prince Charles Hospital go from strength to strength with NEXAFebruary 2, 2016“Every day before we had Q-Flow we would have two queues, from the reception desks...
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Appointment Manager – The Changing Face Of High Street BankingJanuary 9, 2016Customer management has long been an issue with many organisations however, in a survey of...
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NEXA's partner Q-nomy becomes preferred supplier for VodafoneDecember 22, 2015NEXA’s partner Q-nomy is providing queuing and appointment booking services for telecoms giant Vodafone, which operates in 22 global...
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Navitas & NEXA forge a new relashionshipDecember 11, 2015Navitas is a leading global education provider that offers an extensive range of educational services...
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and the award goes to....October 20, 2015NEXA would like to extend its congratulations to Brett Comer and his team at BUPA...
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NEXA sponsors NLGCSNOctober 12, 2015NEXA Group will be proud sponsors of the National Local Government Customer Service Network (NLGCSN)...
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Access Canberra rolls with NEXA’s Customer ExperienceOctober 3, 2015Access Canberra is a new initiative derived from a number of Canberra State Government agencies. Access...
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NEXA User Group - Melbourne 7 OctoberSeptember 14, 2015NEXA is pleased to announce the next Q-Flow User Group focusing specifically on Healthcare. Kindly...
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Sydney TAFE pioneers NEXA's OnGlass TechnologyAugust 28, 2015Sydney TAFE is one of Australia’s oldest vocational education organisations. With just over 123 years...
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University of Technology Sydney implement NEXA Student ExperienceAugust 14, 2015NEXA is extremely pleased to announce a new installation of NEXA’s Student Experience solution has...
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All winners at the HIC ConferenceAugust 11, 2015Every year, Health Informatics Society of Australia (HIC) hold an event to promote innovation in...
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Mosman Council deploys NEXA Customer Experience SolutionAugust 6, 2015NEXA is extremely pleased to announce that we have now deployed our Customer Experience Solution...
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NEXA & NLGCSN a partnership worth discussingAugust 6, 2015NEXA is pleased to announce that it is once again a major sponsor of the...
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Boots Pharmacy Using Q-nomy Online BookingJuly 21, 2015NEXA’s partner Q-nomy has helped the UK’s leading Pharmacy chain Boots, launch a new online...
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Macquarie University & NEXAJune 30, 2015Although relatively young (50 years since it’s foundation), Macquarie University has already established an enviable...
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Centre for Orthopaedics using Q-FlowMay 29, 2015NEXA’s partner Q-nomy installed Q-Flow patient flow into the Centre of Orhopaedics. Centre for Orthopaedics is...
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NEXA's Patient Flow To Be Deployed At Gold Coast University HospitalJanuary 6, 2015Gold Coast Health has awarded the NEXA Group (Sydney, Australia) a contract to deliver a...
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NEXA's Student Management at UNSWJune 26, 2014NEXA is extremely pleased to announce that UNSW have deployed NEXA’s Student Experience solution into...
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Patient Flow at ACT HealthJune 26, 2014As part of a major redevelopment of its health infrastructure ACT Health conducted a public...
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Ten Reasons to use Digital SignageApril 30, 2014As we know, there are so many different Digital Signage products on the market today....
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NEXA's Customer Experience solution at Victoria UniversityApril 15, 2014Victoria University have now implemented NEXA’s Customer Experience solution into seven campuses around Melbourne with variations...
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NEXA's Customer Experience solution at Waverley CouncilApril 3, 2014Waverley Council installed NEXA’s Customer Experience solution at the one stop Customer Service Centre in Bondi Junction....
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The Royal Melbourne Hospital Deploys NEXA's Patient FlowApril 2, 2014NEXA is proud to announce that we have been selected by the Royal Melbourne Hospital...
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Is Digital Signage For You?December 3, 2013As we all know, businesses constantly change in order to survive. At the fore-front of...
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Q-Flow At Barrier ReefJuly 5, 2013Barrier Reef Institute of TAFE is North Queensland’s largest vocational education and training provider. They...
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Q-Flow Queue Management At Monash UniversityJuly 5, 2013Monash Connect is located in the Student Service Centre at Caulfield Campus. Having been recently...
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Royal Children’s Hospital Opt For Patient ManagementJuly 4, 2013NEXA has just been awarded the contract by the Royal Children’s Hospital, Melbourne, to deliver...
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CBA: Excellence In Financial TechnologyMarch 12, 2013Commonwealth Bank has been internationally recognised for a Workforce Management program that enables the Bank to...
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V-Flow Xchange – Product LaunchFebruary 14, 2013NEXA is pleased to announce that it has launched V-Flow Xchange which is the next...
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Albury City Council Deploys Q-FlowNovember 28, 2012Albury City Council has successfully deployed Q-Flow Queue Management software from NEXA. Albury City Council put customer service at...
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Customer Communication – Ringing In The ChangesAugust 20, 2012Customer communication has always been the stuff of marketing visionaries but real customer communication has rarely...
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V-Flow Digital Signage Comes Of AgeAugust 7, 2012Interactive Digital Signage has always been a utopia for many within marketing or operations however,...
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The Future Of Retail Banking Lies Within Its ChannelsAugust 1, 2012This article tells how reaching into you wallet is like reaching into your bank. People...
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NEXA At HIC 2012 Demonstrating Q-Flow Patient ManagementAugust 1, 2012NEXA demonstrated its leading Patient Management and Patient Flow system; Q-Flow with particular emphasis being on...
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Q-Flow Queue Management Eases TrafficJuly 3, 2012The New York City Department of Transportation (DOT) is responsible for the condition of approximately...
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Customer Service: Royal Bank Of Scotland Goes With The FlowJune 20, 2012Banking Giant Improves Customer Service The Royal Bank of Scotland Group (RBSG) is a global retail finance...
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Q-Flow Case Study – TelefonicaJune 13, 2012Overview Telefonica is one of the world’s leading telecommunications operators, with a total of 228.6 million...
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Private Facilities Leap Ahead With Q-FlowMay 29, 2012Australia’s private healthcare sector is benefiting from technology that uses web-based systems to ensure quality of...
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Q-Flow Case Study – Durham TAFE, TorontoMay 24, 2012Overview Located one hour east of Toronto Canada, Durham TAFE is a success story of how...
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Can A Queue Management System Improve Customer Experience?May 4, 2012Queuing, we all do it and I suspect, all hate it. The question is, can...
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NEXA Sponsors NLGCSN 2012 Conference In SydneyApril 24, 2012NEXA was pleased, once again, to be a Gold sponsor of the 2012 NLGCSN conference. NLGCSN...
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Brazilian Consulate UpgradesApril 3, 2012The Brazilian Consulate in London has been using Q-Flow since April 2008. The initial configuration managed...
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NEXA Sponsors ATEM Student Centre ConferenceApril 3, 2012The ATEM Student Centre Conference took place in Brisbane at the Convention & Exhibitor Centre. ...
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Q-Flow 5.6 ReleasedApril 3, 2012March 2012 marked the release of the latest version of our customer optimisation queue system...
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Q-Flow Successfully Deployed At Victoria UniversityMarch 29, 2012NEXA is pleased to announce that Q-Flow has been successfully deployed to all campuses at...
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Comcast Improves Dynamic Customer Service With Q-FlowMarch 26, 2012Comcast Cable Company is currently implementing Q-Flow solutions throughout many of their branch locations across the...
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NEXA Sponsors NLGCSN – National Local Government Customer Service NetworkMarch 15, 2012The National Local Government Customer Service Network (NLGCSN) AGM was held in Riverside, Tasmania on...
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Queue Management In Health Care: Putting Patient Comfort FirstMarch 7, 2012Queue management in health care facilities is undoubtedly a hot topic, but beyond the issue...
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Efficient Hospital Queue Management At The Prince Charles HospitalMarch 6, 2012Having an efficient hospital queue management system at a health care institution is of utmost importance,...
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Queue Management Systems: Can They Improve Customer Experience?March 5, 2012When it comes to maximising the operational efficiencies of businesses, efficient queue management systems and excellent...
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Patient Flow Article In Australian Hospital And Healthcare BulletinFebruary 6, 2012Australia’s healthcare sector has begun implementing a breakthrough new web-based technology to ensure quality of...
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Patient Flow At The Centre For OrthopaedicsFebruary 6, 2012The Patient Flow Challenge The Louisiana Centre for Orthopaedics is the region’s largest, independently owned musculoskeletal...
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Breakthrough Technology To Dramatically Enhance Patient CareJanuary 16, 2012Patient Flow And Enhanced Patient Care Australia’s health care sector has started applying a brand new...
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Queue Management Technology Installed In HospitalsDecember 9, 2011Q-Flow Queue Management Nexa’s Q-Flow Queue Management technology, designed to arrange patient appointments and manage queues, has...
