It’s time to upgrade to v6! - Nexa

Some of you may have read or heard that Q-Nomy have announced that the Q-Flow 5.x series will reach end of life in mid-2019. So we thought it might be a good idea to get in front of this and explain what it means to you and highlight some of the benefits to those that intend to upgrade to version 6.

What does the end of life mean to me?

It means that Q-Nomy are no longer going to supply service packs, dot releases or any other enhancement for the version 5.x series. This does not mean that you need to upgrade today! NEXA will continue to support you on your day to day operation of the Q-Flow system under your current support and maintenance contract. NEXA does recommend however over the next 12 months that all customers upgrade to the latest Version 6 product.

What’s the big deal?

Overtime, software solutions are enhanced and leverage new technologies to support new features within the product. This means that upgrades to servers and windows pc’s may prove incompatible with the older version of Q-Flow. If this happens Q-nomy will only write service packs or a dot release for Version 6 or newer releases.

Are there License implications?

If you remain using version 5.x series and you have all the licences you need, then there is no immediate need to upgrade. If however you are using Q-Flow v5.x and require more licences such as a new module you would like to use or if you would like to add some more users, then you will need purchase these prior to mid-2019 or upgrade before purchasing additional licences. Once version 5.x reaches its end of life we will be unable to purchase and further 5.x series licencing.

Is there a cost to Upgrade?

The new version 6 series licencing is made available to customers on a current support and maintenance contracts at no additional cost. NEXA will however have to perform the upgrade of the software and modules and will charge according to perform the upgrade.

What are the benefit to upgrading?

There are many benefits to upgrading the version 6 series including a new and refreshed user interface, access to new modules such as Q-Flow Connect (Notifications Engine), Online Forms, Business Process Management along with enhanced features to existing modules.

Should I upgrade?

Ultimately the choice is yours, however NEXA does recommend all customers not on our new version 6 series to upgrade over the next 12 months. As mentioned this is not urgent, and NEXA will continue to support you under your current support and maintenance contract until you choose to upgrade.

If you are considering upgrading to the new version 6 series, please contact your NEXA account manager to discuss the options available to you.

If you’re ready to gain insights into your service delivery performance and make real change,