CASE STUDY: Blacktown City Council

Blacktown City Council decreases wait times to 3 minutes and increases customer satisfaction.

DOWNLOAD CASE STUDY

Case Study_Blacktown Council front

TESTIMONIALS

Every day, everywhere in Australia and beyond, NEXA is helping to make more than 100,000+ customer interactions matter.

The magic behind SNSW is that we have the human interface on the frontline and really smart data behind the scenes.
Victor Dominello, Minister of Customer Service

The NEXA project team were extremely insightful and understood both our clinical and technical requirements.
Informatics and Data Manager, Prince of Wales Hospital

NEXA always delivered on their promises and in many cases exceeded expectations.
Ben Oxford, Curtin Connect Project Lead