Join NEXA and UK-based guest host Simon Pearson, as we highlight the internal and external value of scheduling appointments. We will also showcase Q-Flow capabilities to manage every interaction associated with an appointment.
Key takeaways:
Simon Pearson is the principle consultant for SJPC with over 20 years in the IT industry, 10 of those working in Customer Journey Management and Optimisation. As an architect, he has worked on some of the largest enterprise CX projects globally, in Healthcare (Public and Private), Government (Federal, State and Local), Retail and Education. Simon has worked closely with NEXA Group over the last 5 years to help design and implement the strategy for deploying Q-Flow into BUPA, Royal Children’s Hospital, Department of Immigration and Border Protection, Service New South Wales, and many other clients.
Every day, everywhere in Australia and beyond, NEXA is helping to make more than 100,000+ customer interactions matter.
The magic behind SNSW is that we have the human interface on the frontline and really smart data behind the scenes.
Victor Dominello, Minister of Customer Service
NEXA always delivered on their promises and in many cases exceeded expectations.
Ben Oxford, Curtin Connect Project Lead
The NEXA project team were extremely insightful and understood both our clinical and technical requirements.
Improve the customer experience, with real data. NEXA is an Australian company that delivers innovative solutions to streamline the customer journey.
CONTACT US
+61 (02) 8383 3800
sales@nexa.com.au
NEXA Group Pty Ltd
Level 6, 1 Newland Street,
Bondi Junction 2022
NSW Australia