RCH has kindly opened their doors to VHA members on 27 October and will accommodate 2 groups. The tour will take approximately 20 minutes with some time at the end for Q&A.
Group 1: 12:00pm
Group 2: 12:45pm

Yes. Around 10 people per group is optimal to not disrupt the hospital services and providers. Get in quick to secure your spot.

As the Director of Professional Services and Development at NEXA, Adam is focused on strategically positioning NEXA to deliver high quality projects across industry verticals. Adam’s unique blend of frontline health care experience, business acumen and technical skills give him an in-depth understanding of the challenges and requirements of our clients, while maintaining a customer-centric approach to project delivery. In his 3 years at NEXA, Adam has also delivered numerous successful Health and Federal Government installations of our core system Q-Flow in various complexities.

Adam enjoys his family life at home with his wife and two precious girls. He loves tech talk in and out of work and is always ready to talk about industry trends and leading edge technologies.

Dennis is deeply passionate about solving problems and helping clients drive measurable value based outcomes. He takes a lot of interest in refining and reviewing how we can improve Customer Experience by a pro-active approach involving data and design thinking. Prior to NEXA, Dennis was a valued member of Westpac’s Senior Management team driving through end to end Customer led projects within Digital Sales, Consumer Finance and Everyday Lending. He also held Senior roles within the UX and CX space and worked for top tier consulting firms and in conjunction with Accenture, Deloitte and other organisations.

Dennis lectures at General Assembly part time and when he is not immersed in the world of CX he enjoys the outdoors, music and art. He was recently awarded first at Australia’s nationals in scale models of historic and racing cars.

Katie is passionate about informatics and digital healthcare and for the past 11 years she has worked as a Health Information Manager across a number of Local Health Districts in NSW Health. She has been involved in numerous electronic medical record implementations and upgrades including several modules of Cerner Millenium and MOSAIQ (Oncology Information System). Katie has worked closely with outpatient facilities concentrating on change management and striving for best practice as a result of streamlining future business processes. She excels at project management and successfully implemented Q-Flow at Prince of Wales Hospital within Cancer and Haematology Services earlier this year.

Katie is an avid series watcher and serial shopper. Sun, sea and sand make her smile as does spending time with her family and friends.

Bill is the Director of Health at NEXA and for the past 8 years has been integrally involved in assisting Hospitals and Community Health across Australia and New Zealand to improve their patient experience. His deep industry knowledge, lateral thinking and passion for making a difference, ensures Bill and his team provides effective and long term patient management solutions. Bill has a natural flare for fostering relationships and was successful in his previous roles within NCR, Verifone and Deutsche Bank in Australia and the UK.

Bill is a devoted Wallabies fan, is partial to country and western music and thoroughly enjoys synchronised swimming! The latter because his daughter was in the recent Olympic Team representing Australia!