Sydney, Australia – 23 February 2021 Watch our solution in action at Metro North HHS newest hospital, the Surgical, Treatments and Rehabilitation Service (STARS). Metro North Hospital and Health Service is the largest public hospital and health service in Australia, providing services to patients throughout Queensland, Northern New South Wales and the Northern Territory, incorporating [...]
The United Kingdom’s National Health Service (NHS) will use the Q-Flow appointment platform to schedule mass COVID-19 vaccination appointment bookings and customer notifications in more than 1,000 locations across the U.K. As a leading global provider of omnichannel customer journey and customer experience optimisation solutions, NEXA's Q-Flow can handle immense efforts of this magnitude. Q-Flow [...]
Now that the world is technically at the fingertips of anyone with a smartphone, customers are getting savvier and savvier. And as they do, they are expecting the best possible customer experience – from every provider, every time. And if they don’t get it? It’s easier than ever for them to switch to a competitor [...]
An article published in Recode recently, revealing Amazon plans to open retail, non-book related brick and mortar stores, uncovers a possible solution for a problem many retailers are aware of, according to a recent PwC research – shoppers list easy checkout as their number one condition to visit a brick and mortar store. Recode senior [...]
