Optimising the Patient Journey workshop series highlights

With close to 35 million non-admitted patient service events provided by Australian public Hospitals and over 10 million hospitalisations per year (Source: AIHW 2016), applying technology solutions to healthcare is essential for health providers to cope with the increasing demands. NEXA is at the forefront of patient journey management in Australia and are thought-leaders on [...]

NEXA goes with the Q-Flow as it takes big steps on patient journey

Originally Published on 09 March 2017 by Pulse + IT Magazine. Written by Kate McDonald Customer experience and patient flow management software specialist NEXA is hoping to announce several new contract wins with landmark hospitals in the near future as it gears up for an east coast roadshow promoting the Q-Flow solution it distributes in Australia from global [...]

A sneak peak at queue management software of the future

For the hundreds of hospitals, tertiary education campuses, federal and local government departments and councils, business and other organisations we have had the privilege of working with over the last decade, our queue management software solution Q-Flow V5 has been a game changer. It has automated appointment bookings, reduced wait times, increased operational efficiencies, made [...]

NEXA is proud to sponsor the National Local Government Customer Service Network

NEXA has partnered with the National Local Government Customer Service Network (NLGCSN) for the past 5 years and is proud to continue this important relationship in 2016.  The NLGCSN is the peak industry body for customer service professionals within the Australian Local Government sector. The association celebrated 20 years of supporting its 150+ members in [...]

NEXA Sponsors NLGCSN 2012 Conference In Sydney

NEXA was pleased, once again, to be a Gold sponsor of the 2012 NLGCSN conference.  NLGCSN (National Local Government Customer Service Network) held their annual conference on 17th & 18th May 2012 at the Penrith Panthers Conference Centre, Sydney. The theme of the conference was “Renew from Within” and looked at improving customer service through internal [...]