ABOUT US

Every day, everywhere in Australia and beyond, NEXA is helping to make more than 100,000+ customer interactions matter.

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ABOUT US

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Our whole team matters

NEXA is an Australian company that delivers innovative solutions to streamline the customer journey. From a licence renewal, to choosing health insurance, registering for university or seeing a doctor, our solutions are used every day all over Australia and beyond. We improve the customer experience, with real data.

Our Commitment

Our team is important but, without our clients, we would not have a business. Your win is our win and we’ll do everything we can to make your project a success.

Our Work Ethic

At NEXA we use our smarts to solve problems and do so in a collaborative way. We dig deep and deliver, especially when the going gets tough.

Team Support

After the initial implementation and training, NEXA support team takes over. Our systems and services are completely scalable – so whether your business is a single site or part of a larger network, requires simple Customer Experience Management or a fully integrated NEXA’s Customer Journey Solution, the team is here to help.

“It’s not just a one-step process, we really do believe in a long-term strategic partnership with our customers.”

Adrian Gold, CEO NEXA

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Our Values

Our values guide how we behave every day, every chance we get:

Honesty and integrity

Put people first

Encourage openness

Think tomorrow act today

Value creators